JOY MATHEW, M.K. SETHURAO AND SMITHA BABY. Application of Critical Incident Technique to Identify Leadership Traits for Effective Management. Indian Journal of Extension Education, India, v. 38, n. 1-2, p. 18–23, 2024. Disponível em: https://epubs.icar.org.in/index.php/IJEE/article/view/161515. Acesso em: 15 jul. 2026.