Joy Mathew, M.K. Sethurao and Smitha Baby (2024) “Application of Critical Incident Technique to Identify Leadership Traits for Effective Management”, Indian Journal of Extension Education, 38(1-2), pp. 18–23. Available at: https://epubs.icar.org.in/index.php/IJEE/article/view/161515 (Accessed: 15 July 2026).