Interpersonal Communication Skills in Shaping Academic Performance among University Students

Ishita  Mishra; Pushpa Kumari

doi:10.48165/IJEE.613RN01

Authors

Ishita Mishra Banaras Hindu University
Pushpa Kumari Banaras Hindu University https://orcid.org/0000-0003-0581-3142

https://doi.org/10.48165/IJEE.613RN01

Keywords:

Communication proficiency, Emotional Expression, Undergraduate Students, Academic Outcomes, Communication Levels

Abstract

Excellent academic performers need good communicative students who must have the skill to represent their thoughts and ideas with clarity and confidence, whether verbally or non-verbally. It’s about upholding skills of transmitting knowledge and information systematically channeled through the presentation of written form, easy for others to understand. The study aimed to find out communication skills academically and their value in encompassing academic performance among students enrolled in undergraduate courses in various faculties of Banaras Hindu University, Varanasi, 2024. Responses were obtained from 111 total respondents, both boys and girls, based on the communication skill inventory. The data was collected using a closed-ended self-structured questionnaire using a simple random sampling technique. The results were analyzed using SPSS version 16, which showed levels of achievement from moderate to high levels of communication skills in listening, speaking, reading, and presentation skills. The result shows that the majority of the students agreed that their communication skill level falls at a moderate level.

Author Biographies

Ishita Mishra, Banaras Hindu University

Research Scholar, Department of Home Science (Extension and Communication), Banaras Hindu University, Varanasi-221005, Uttar Pradesh, India
Pushpa Kumari, Banaras Hindu University

Associate Professor, Department of Home Science (Extension and Communication), Banaras Hindu University, Varanasi-221005, Uttar Pradesh, India

References

Braun, E. (2021). Performance-based assessment of students’ communication skills. International Journal of Chinese Education, 10(1). https://www.researchgate.net/publication/351639266_Performance-based_assessment_of_students'_communication_skills

Chacko, A. A., &Babu, R. (2019). Communication Skills of the Secondary Students in Relation to Their Attitude Towards Blended Learning and Academic Achievement [Annamalai University]. http://hdl.handle.net/10603/354862

Febrianita, R., & Hardjati, S. (2019). The power of interpersonal communication skill in enhancing service provision. Journal of Social Science Research, 14, 3192–3199. https://doi.org/10.24297/jssr.v14i0.8150

Haqyar, Z., Rohila, A. K., Malik, J. S., Kumar, A., & Shubham, S. (2025). Usage pattern of information and communication Technology tools among university faculty members. Indian Journal of Extension Education, 61(1), 108–112. https://doi.org/10.48165/ijee.2025.611rn03

KarasuAvci, E., &Faiz, M. (2020). Communication skills of secondary school students and their attitudes towards social studies course. International Online Journal of Educational Sciences, 12(4). https://doi.org/10.15345/iojes.2020.04.012

Katherasala, S., & Vinod, B. V. R. (2023). Communication and skill analysis for career development- a study of students of Hyderabad, Telangana State. International Journal Of Advance Research And Innovative Ideas In Education, 9(5), 854–859.

Mali, N. S., &Patil, S. (2023). A study of communication skills among post graduate students in Kolhapur University India. Jurnal Ilmiah LISKI (LingkarStudiKomunikasi), 9(1), 30. https://doi.org/10.25124/liski.v9i1.5604

Meinam, M., Ojha, S. N., Singh, Y. J., Lahiri, B., & Meinam, T. (2023). Educational aspirations among the students of Manipur University, India. India. Indian Journal of Extension Education, 59(4), 77–81.

Nain, &Trikha, R. (2009). Training of farm journalists: A study of needs and preferences. Indian Journal of Extension Education, 45(3 & 4), 26–32. https://epubs.icar.org.in/index.php/IJEE/article/view/122843

Ramana, V. S., & Kausalya, J. (2012). Correlates of academic achievement of B.Ed students [Doctoral Thesis, University of Madras]. http://hdl.handle.net/10603/183890

Sabbah, S. S., Hallabieh, F., & Hussein, O. (2020). Communication skills among undergraduate students at Al-Quds University. World Journal of Education, 10(6), 136. https://doi.org/10.5430/wje.v10n6p136

Sikdar, S. S., & Satya Prakash. (2025). Students’ “Communication skill” training preferences at Dr. Rajendra Prasad Central Agricultural University, India. Indian Journal of Extension Education, 61(1), 7-12. https://doi.org/10.48165/IJEE.2025.610102

Swanson, J. A., Renes, S. L., & Strange, A. T. (2020). The communication preferences of collegiate students. In Cognition and Exploratory Learning in the Digital Age (pp. 65–78). Springer International Publishing.

Shah, A. A., Syeda, Z. F., &Naseer, S. (2020). University students’ communication skills as a determinant of academic achievement. Sir Syed Journal of Education & Social Research, 3(2), 107–114. https://doi.org/10.36902/sjesr-vol3-iss2-2020(107-114)

Sampthirao, P. (2016). Self-Concept and interpersonal communication. International Journal of Indian Psychology, 3(3). https://doi.org/10.25215/0303.115

Yulikhah, S., Bukhori, B., &Murtadho, A. (2019). Self concept, self efficacy, and interpersonal communication effectiveness of student. Psikohumaniora Jurnal Penelitian Psikologi, 4(1), 65. https://doi.org/10.21580/pjpp.v4i1.3196