Strengthening ICT-Based Agricultural Extension through Human Capacity and Institutional Support in West Java
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Keywords:
Advisory services, Digital communication, Extension workers, Organisational readiness, Rural information systems, Technology adoptionAbstract
Agricultural Extension Centers connect farmers with information, innovation, consultation, and institutional networks. This study analysed the human and institutional factors associated with centre performance and information and communication technology-based agricultural extension in West Java. The study was conducted from May to November 2022 in Subang and Cianjur Regencies. Survey data from 156 extension workers and farmers were complemented by interviews, observations, and document review. Descriptive statistics and partial least squares structural equation modelling were applied. The centres performed strongly as information, development-movement, learning, agribusiness-consultation, and partnership-networking hubs. Digital-extension adoption capacity and sustainability were also rated highly. Positive path coefficients were observed from respondent characteristics to centre performance (0.257) and digital extension (0.293), and from extension support to the same outcomes (0.326 and 0.319, respectively). Extension methods had a negligible coefficient for digital extension (-0.008). Cosmopolitanism, extension-worker competence, infrastructure, institutional support, and regulations were prominent indicators. The findings show that digital advisory services are supported by capable personnel, enabling institutions, reliable infrastructure, and hybrid strategies that combine digital communication with face-to-face facilitation.
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